HCTS  /  Hill Country Technology Solutions LLC
Managed IT for schedule-driven practices

Keep the practice moving.
Stop chasing IT.

One accountable partner for day-to-day support, Microsoft 365, backups, security, and vendor coordination — for small practices that have outgrown reactive break-fix.

Request a Fit Check → Email us
Who we help

Built for practices that can't afford downtime.

Healthcare

Clinical & healthcare

Dental, medical, optometry, PT, behavioral health. Appointments don't wait on IT.

Common pressure
Workstation stability · check-in delays · backup reliability
Legal

Law firms

Confidentiality, dependable file access, calm communication over flashy tools.

Common pressure
Document access · vendor overlap · missed follow-through
Financial

CPA, accounting, wealth

Deadline-driven work and client data leave no room for unstable systems.

Common pressure
Seasonal peaks · shared files · data security basics
Other

Compliance-aware practices

Sensitive client data, tight schedule, no tolerance for downtime — the fit is usually there.

Common pressure
Regulatory obligations · account sprawl · vendor coordination
What we handle

One relationship for what keeps the practice steady.

S/01

Daily support & helpdesk

Real help for the issues that stall work or land back on the owner.

Support
S/02

Microsoft 365 & accounts

Mailbox issues, access clean-up, MFA basics, the small problems that accumulate quietly.

Identity
S/03

Backups & restore readiness

Backups are only useful if they're monitored, understood, and ready when you need them.

Continuity
S/04

Workstations, network, stability

Stop routine hardware and connectivity issues from becoming office-wide disruptions.

Infrastructure
S/05

Vendor ownership

We coordinate with ISPs, software vendors, and third parties so you're not chasing updates.

Coordination
S/06

Security basics, kept current

MFA, account hygiene, monitoring — built in, not sold as add-ons.

Posture
How we work

Calm, clear, accountable.

Principles

  • You always know who owns the next step

    No finger-pointing across vendors. No vague handoffs.

  • Changes are documented

    We don't rely on memory when systems need to stay consistent.

  • Security basics stay built in

    MFA, backups, monitoring — not treated like optional add-ons.

  • Advice stays proportional

    Recommendations sized for a 2–15 person practice, not an enterprise.

Engagement rhythm
01

Review

We learn the practice: staff, workflow, vendors, software, backups, friction.

02

Clarify

Plain-language picture of risks and what needs attention first.

03

Stabilize

Fix the issues causing drag and tighten the fundamentals.

04

Support

Ongoing support, vendor coordination, steady improvement.

Pricing

Flat monthly. Quoted after review.

Every practice inherits a different mix of risk and vendor history. We review first, then quote a real scope.

Up to 5 staff
Micro Practice

Lean managed support for smaller practices that still need dependable coverage.

Quoted after review 01
6–10 staff
Small Practice

Full managed support for growing practices that need cleaner ownership.

Quoted after review 02
11–15 staff
Standard Practice

Broader coverage for busier practices with more moving parts.

Quoted after review 03

No hourly surprises. If we're not a fit, we'll say so early.

Request a Fit Check →
Questions

Direct answers. No sales spin.

Small practices — usually 2–15 staff — with compliance obligations and schedule pressure that want one accountable IT partner instead of a patchwork of vendors.
Day-to-day support, Microsoft 365, backup oversight, security basics, vendor coordination, and the cleanup that keeps recurring issues from piling up.
Yes. We step in, document what's there, coordinate the transition, and keep the practice moving while the handoff happens.
San Antonio metro and Central Texas, including the Austin corridor. If you're close, reach out and we'll give you a straight answer.
New inquiries get a prompt human reply. Ongoing support communication is direct, documented, and always has a clear next owner.
Start here

Tell us what's slowing the practice down.

The basics and the biggest friction point. If it sounds like a match, we'll reply with a practical next step — not a sales sequence.

  • Best fit for 2–15 staff
  • San Antonio & Central Texas
  • For teams that have outgrown break-fix
Direct line
info@hillcountrytechnologysolutions.com
What happens next
  1. 01
    Direct human reply
    Within one business day. Not a templated drip.
  2. 02
    Short fit conversation
    15–20 minutes to confirm whether a real review makes sense.
  3. 03
    Honest answer either way
    If we're not the right fit, we'll say so and point you somewhere useful.
Request a Fit Check

Start with the basics.

Just enough to understand the setup and decide if a conversation makes sense.

 
We reply directly. No sales sequence.